AltspaceVR Releases Updates to Enable Ticketed Events, Private Meetings and Conferences.

Posted on March 26, 2020

We’ve received a record number of inquiries from people and companies looking to use VR during the Covid-19 crisis. Today, our team is releasing new ways for users to create ticketed events, private meetings and conferences, by using platforms like Eventbrite and Patreon in tandem with AltspaceVR. We especially wanted to help artists, event-hosts, speakers, comedians, poets, and musicians during a time when live events are paused. See below for how to host a private event in AltspaceVR. With these features you can host an event in AltspaceVR that give you the following tools: 

Introducing New Groups Feature 

Our Groups Feature gives hosts the ability to create a VR space that is open to an approved list of guests. Hosts can manually add any emails they’d like to grant access to their space. Here’s how you can use this feature to host events, meetings and conferences:

Note: Before you can access “Groups” you need to opt-in to Early Access features by logging into your Profile on the website (or in-world) and using the Settings Menu.

1. On your browser, go tohttps://altvr.comand log into your account. 
2.
Find the “More” pull-down menu.
3. Select “Groups

4. Once in the Groups page, you can see a list of groups that you are a part of or an admin of. 


5.
Click on the “Create” button to make a new Group.
6. Fill out fields to create group.

*You can hover over the green “?” to get additional information about the fields that have them.

7. Send an email to all attendees and have them create an AltspaceVR account using the same email address. They can either make an AltspaceVR account in-world or on our website.

How to Create a Private Event From a Group 

  1. Once in the Member or Admin page, select the group you want to access. 
  2. As an Administrator You can modify all the options you configured previously to create the Group. Go to the “Edit” button on the group’s page to access them.  
  3. Adding Other Admins for a Group: When editing, you now have the option to add other users as Admins to help manage the group.  
  4. Note, this must be the AltspaceVR username for the user and not their account e-mail.  
  5. Click “Create Event” button.  

How to attend a Group Event, as an Invitee 

1.Open the Main Menu:  

2. Select the “Events” button at the bottom of the Menu.
3. At the top, look for “My Events”
4. Find the event by its “Name” provided by the Event creator in the main view with the tile images. Select it to enter the Event if it is live.  

How To find the Group World (Commons):  

  1. Open the Main Menu:  
  2. Select the “Worlds” button at the bottom of the Menu.   
  3. At the top, look for “My Worlds.”  
  4.  Find the name of your group and select it to enter the Group World.  

How to use Patreon and Eventbrite to Host a Ticketed VR Event: 

You can use Patreon, Eventbrite to create ticketed events in Altspace. To do this, you will need to either create a list of your users’ e-mail addresses or export that information from your payment platform.  

Creating a list: Utilize a spreadsheet program to create a single column with all the e-mail addresses. Once you have this, do the following:  

  1. Create or edit your group.  
  2. Find the “Member Emails” field.  
  3. Find the “Choose File” option to import your emails from a *.csv file.
  4. Your list should be imported with one email per line.
  5. If you choose, you can also copy and paste emails into the field instead of importing from a *.csv file.

 

Importing a list: Platforms like Patreon and Eventbrite allow you to export a *.csv file (comma separated value) that has a dedicated “e-mail” column. You can select this column for use. Once you have this available, the steps are mostly the same, they are:  

  1. Create or edit your group.  
  2. Find the “Member Emails” field.  
  3. Find the “Choose File” option to import your emails from a *.csv file.
  4. Your list should be imported with one email per line.
  5. If you choose, you can also copy and paste emails into the field instead of importing from a *.csv file.

 

FAQ 

Q: I’m having trouble filling out the fields in groups. What do they mean? 
(*You can hover over the green “?” to get additional information about the fields that have them. ) 

  • Name – The name of the group that will be visible to all members.   
  • Description – A field to describe the purpose of the group. Visible to all members.   
  • Users – This field allows you to list group members for the Group either as a username OR e-mail address as long as it is one per line. It is one way to define the group members. However, for those utilizing external Payment Platforms like Patreon, please use the “Email Allow List” field described further down this page.  
    • Fill in a username or e-mail per line.  
    • To find a username in AltspaceVR, have the user open the “Main Menu” and go to the “Me” section. It is the name in parenthesis.  
    • To find the username on the website, have the user go “Profile” from the “More -> Profile” option. You can find it on the left column of the Profile page.  
    • The field is case sensitive so “username” and “Username” are considered different.  
    • This field accepts both usernames and e-mails associated with valid accounts. Make sure there is one item per line. You do not need to put both an e-mail or username if they are the same person, either will work.  
    • The accounts must be in good standing.  
    • The list can be searched with the find option of your browser “Ctrl + F”  
  • Image – Used as the promotional banner image for the group. It is visible on the Group webpage and in VR.  
    • We recommend 1920 x 1080 for better image fidelity.  
    • JPEG or PNG preferred.  
    • Images must be 16:9 aspect ratio.  
    • We autogenerate thumbnails from your upload and use them in various UI screens in AltspaceVR and the website.  
  • Profile Image – Used as the groups profile image. It is visible on the Group webpage and in VR.  
    • We recommend 512×512 for better image fidelity.  
    • JPEG or PNG preferred.  
    • We autogenerate thumbnails from your upload and use them in various UI screens in AltspaceVR and the website.  
  • Select an Environment – Located on the right side of the page, you will see various thumbnails of the available environments to use. This environment will act as your group’s, primary hangout World and will appear in “Worlds -> My Worlds -> <Name from “Name” field> Commons” for you and your group members.  
    • If you want to create your own World, you must do it via theWebsite, you will see those Worlds as possible options. Note that this feature is in Beta. We encourage groups to utilize preexisting Worlds in the Environment selection dialog.  
    • The word “Commons” will always appear as a suffix to any group’s hangout world.  
  • Member Emails –This field allows you to list users by the e-mail associated with an AltspaceVR account. Using this list overrides the “Users” list described above.This is the recommended way to manage membership of a group especially those utilizing external Payment Platforms.  
    • When filling out this field, make sure your AltspaceVR account associated e-mail is listed in it, or you may lose access to the group.  
    • When pasting addresses into his field, make sure there is one e-mail per line.  
    • This list accepts e-mails without a valid AltspaceVR account. However, when that e-mail is used to create an AltspaceVR account, then the user it is associated with will gain access to the Group.  
    • You have the option to import a list from a *.csv file. Select the “Choose File” option and select your file.
    • We recommend using Member Emails  as the way to manage groups being created from payment platforms such as Patreon or Eventbrite, as it is a more definitive way to reconcile your members. Note, Group Admins will need to inform their users/members that they must use the same e-mail address that they used on the payment platform to create an AltspaceVR account.  
    • Please see the Importing Users into Groups section to see instructions on how to get your list of users.   
  • Enable Auto Import – Auto import is a recurring process run on the E-mail Allow List. It reconciles whether an e-mail now has a valid AltspaceVR account associated with it and grants access.   
    • We recommend that you enable it.  
  • YouTube Video ID – Allows you to embed a YouTube video onto the Group’s landing page on the website. Note, this is for the Group website only.  
    • You must use the video id, not the full address. The video id is the set of characters that appear after the “=” (equal) sign on YouTube.  
  • Twitter Handle – embed the latest tweets from a Twitter account onto your Group’s landing page on the website. Note, this is for the Group website only.  
  • Create Group – The button at the bottom of the page. When you have completed the fields described above, click this button to create your Group.  

 

Q: I’m having trouble managing my groups. What do I do?  

If you are a Member or Administrator of a Group, you have extra tools to manage your events. To access these options, go to the Groups page on thewebsite.  

  1. Select either Member or Admin from the top bar and select the Group you want to manage/update. 
  2. Once in the Member or Admin page, select the group you want to access by clicking on its tile image.  

This is the main page to see all your group memberships either as a Member or Administrator. Select a group to see its specific options.

The Group page you see when you are a member of a group.

As a Member:  

  • You can access the group’s landing page on the website to see updates for the group.  
  • You have a button to “Leave” the group. Once you do, the following will result:  
    • You will no longer have access to the Group’s landing page.  
    • You will no longer see or be able to enter the Group “Commons” hangout World.  
    • You will no longer be able to see Group Events.

The group page you see when you are an Admin of a group. Note that you will see the admin options regardless of how you enter the group’s page.

As an Administrator: You have the same options as a Member but have additional capabilities.  

  • You can modify all the options you configured previously to create the Group. Go to the “Edit” button on the group’s page to access them.  
    • Adding Other Admins for a Group: When editing, you now have the option to add other users as Admins to help manage the group.  
    • Note, this must be the AltspaceVR username for the user and not their account e-mail.  
  • You also have access to a “Create Event” button.  
    • Creating an Event from the Group’s page will automatically set the group permissions for the Event.  
    • In depth documentation for creating an Event via the website is forthcoming.  
  • You can also get rid of the Group by pressing the “Delete” button.
    • Note this is a destructive action, you have to recreate the group if you want to restore it.
    • This is only available to the Group Owner, meaning the user who originally created the group.
    • It is not available to Admins of the Group.

This is a group page with an Event scheduled. Events created for the group will appear here.

Q: I want to use Eventbrite and Patreon but I don’t see where to get the emails for my groups 

Patreon  

Patreon is a membership platform where creatives can create a subscription program for their content.  While Patreon has multiple ways to export pledge data, we will be focusing on the CSV directions. You can find their help page for this information here or you can follow the directions below:  

  1. Find the “Patrons” field in the creator side bar on the left of the Patreon site.  
  2. Expand it to find the “Relationship Manager” and select it.  
  3. At the top of the page, is a download button called CSV. Click it.  
  4. It will pop-up a windows dialog field to save the file. Save it.  
  5. Follow the import instructions in the AltspaceVR group page to use this file.  

Eventbrite  

Eventbriteis a ticketing website that allows users to manage and create tickets for events.  Like Patreon, there are numerous ways to generate attendee e-mail lists. We will again focus on the CSV directions. You can find their help page for this informationhereor you can follow the directions below for one way to extract this data.  

  1. From your Profile Menu, find the “Manage Events” menu.  
  2. Select the Event where you want to get the attendee e-mail list.  
  3. In the Event’s Dashboard, find the category called “Common Reports.”  
  4. You can also find “Common Reports” in the left column menu under “Analyze -> Event Reports”   
  5. Select “Attendee Summary.”  
  6. Find the “Report Results” section.  
  7. Click the “CSV” button to download the file.  

 

DISCLAIMER: Please note, this is a beta feature. AltspaceVR is a free experience and is not responsible for any technical issues that may arise with the experience which might prevent attendees from accessing ticketed events.

[This blog was updated on 3.30.20 to reflect changes made to our Groups creation process. Specifically, it now reflects the ability to import a list using a .csv file.]

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