AltspaceVR Support

You have reached the AltspaceVR support webpage. For assistance, please email AltspaceVRSupport@Microsoft.com using the email associated with your AltspaceVR account.

To help us serve you best, please include “Support Request” in the subject line of the email and include all relevant details, such as:

  • AltspaceVR User name
  • Description of the issue and any relevant details
  • What device you are using (Quest, PC, Mac, other)
  • Attach any screenshots or log files to your email to assist with the request

Due to high demand, please expect a response within 3 – 5 business days. If you do not hear from us by then, please mark your email urgent and resend.

We appreciate your patience and partnership,

AltspaceVR Support team.