How do I create an AltspaceVR account?
For complete step-by-step instructions that cover everything including downloading AltspaceVR, creating a new AltspaceVR account, and finding & entering the event, go to altvr.com/welcome.
Creating a new account is simple. Open AltspaceVR and select the blue “Sign In” button on the right. You will see a “No Account? Create One!” link at the bottom. From here, you will be prompted to create your account. (Please keep in mind that your Username and Display Name are public-facing, so we recommend choosing something that you are comfortable with other people seeing. Don’t share private information in your username or display name.
Note: Upon entry new account creators will be prompted to run the tutorial or to “explore on my own.” Choosing the exploration option bypasses the tutorial and allows you to proceed directly into the event. The tutorial can also be skipped by opening your Main Menu, navigating to “Settings”, and toggling the “Skip Tutorial” setting ON.
What if I’m having trouble signing in?
For complete step-by-step instructions that cover everything including downloading AltspaceVR, creating a new AltspaceVR account, and finding & entering the event, go to altvr.com/welcome. For real-time support before and during the event contact firstname.lastname@example.org. You can also browse the AltspaceVR documentation library for additional support.
How do I update my AltspaceVR app if it’s not automatically happening?
If your update is queued and hasn’t automatically completed, you can manually update your AltspaceVR app through the store. Here’s how to do it:
Microsoft Store: Open Store > Go to More > Downloads & Updates > Get Updates. (In some cases, you might also need to restart your PC.)
Oculus Store: Open Store > Go to AltspaceVR > Expand app details by clicking “More” > Go to “Version + Release Notes” > Select the “LIVE” build option.
Steam Library: Open Library > Go to AltspaceVR > You will see “Update Queued” > Select “Play” > A pop-up window will appear and start the update > The app will launch with the latest version.
Do I need to get there early?
Yes! We will close the doors once we reach capacity. Please make sure to log in and enter the event as early as possible. Try logging in a few days before the event to make sure you’re all set up.
Is Mac supported?
Only official store builds of AltspaceVR are supported for this event. Mac is currently not supported. Future events will be available for Mac users.